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The world of business is truly global, and it is highly likely that as an ambitious, outward facing entrepreneurial business you will encounter negotiating situations with other cultures.


However, it would be very easy to cause offence or to misunderstand the opponent’s behaviour if you don’t know about the different ways that cultures negotiate.


This Guide takes you through the essential differences between task-focused cultures and relationship-oriented ones, helping you understand and manage frustrations and defend yourself against some less familiar tactics.


This Guide includes:


  • A written PDF manual
  • A narrated video tutorial


The 16 page training guide explains how to anticipate and manage cross cultural negotiations and get the best outcome for your business.


A narrated tutorial video takes you through the key points of the Guide, offering some more explanation or examples, so you can revisit it at any time if you need to check on information that you are reading



If you want some more specific skills development in negotiations as a whole, there is a separate Guide that deals with this in the Decoding: Business ‘Get Going • Keep Going’ series.

Decoding: Business – Cross-cultural Negotiations


    Understand the impact of culture

    The essential differences between task-focused and relationship focused negotiating teams 
    Avoiding errors in communication and behaviour
    How women can be effective negotiators
    Managing remote negotiations
    Easy to follow, quick to apply in future situations

    The Guide and workbook pack are delivered in a downloaded PDF format.
    The Tutorial narrated video presentation is also downloadable or available to view on screen



    In order to take this course you will need: 


    A Current email account
    Access to a computer and the internet 
    Access to PDF Reader software on your PC 


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