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Following on from the market research and understanding of the consumer adoption profile covered in part 1 of the ‘Marketing for non-marketers’ guide, this Guide looks in more detail at your target consumer, and how to reach them with your marketing communications.


Digital marketing is essential today in reaching and engaging with your audience, but it is getting harder to cut through the huge increase in paid for advertising which has almost negated the organic reach once enjoyed by brands. That’s putting even more pressure on content but making sure that you are using the right type of content with the appropriate message needs a better understanding of the customer’s decision-making process too.


This Guide takes you through the way that you can bring your customer to life in your business, even for non-customer facing teams, how to develop an effective Go-To market plan, and provides some insight into the different content that you could consider when hoping to reach your target consumer.


This Guide includes:


  • A written PDF manual

A narrated video tutorial

The 26 page training guide explains how brands are created and the different elements that have to work together to bring consistency and value to the consumer. The additional 12 page workbook includes useful templates to help you communicate your launch internally and externally, and techniques to develop marketing that targets your customers more effectively.


A narrated tutorial video takes you through the key points of the Guide, offering some more explanation or examples, so you can revisit it at any time if you need to check on information that you are reading.


​​​​​​​If you want to learn more about branding, you will find the Guide ‘Creating a Brand’ in this Decoding: Business ‘Get Going • Keep Going’ series.


Decoding: Business – Marketing for Non-marketers Part2


    Identify and recognise your target consumer
    Creating your brand personas
    How to prepare a map of your customer’s journey
    Developing a Go-To-Market plan
    The role of digital marketing in your total communications plan
    Writing a Communications brief
    Easy to follow, quick to apply your learning




    The Guide and workbook pack are delivered in a downloaded PDF format.
    The Tutorial narrated video presentation is also downloadable or available to view on screen



    In order to take this course you will need: 


    A Current email account
    Access to a computer and the internet 
    Access to PDF Reader software on your PC 


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